Your Privacy.
Our Priority.

Privacy Policy

This Privacy Policy explains how Unstoppable Financial collects, uses, protects, and discloses personal information through our website, contact forms, appointment booking tools, email communications, SMS/text messaging, and customer support processes.

By using our website, submitting a form, booking an appointment, or communicating with us, you agree to the collection and use of your personal information as described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Your name
• Email address
• Phone number
• City, province, or general location
• Appointment booking details
• Messages, questions, or information submitted through contact forms
• Communication preferences, including email and SMS/text consent
• Information needed to respond to your inquiry or connect you with an appropriate advisor

We may also collect basic technical information when you visit our website, such as browser type, device type, pages visited, referring website, and general website usage data. This helps us maintain, improve, and protect our website.

2. How We Use Your Information

We collect and use personal information for reasonable business purposes, including:

• Responding to your questions or requests
• Scheduling, confirming, and managing appointments
• Sending appointment reminders and follow-up communications
• Providing customer care and support
• Connecting you with a suitable financial advisor or team member
• Improving our website, forms, workflows, and client experience
• Maintaining accurate internal records
• Complying with legal, regulatory, or professional obligations

We do not collect more personal information than is reasonably necessary for the purposes identified in this policy or explained to you at the time of collection.

3. Email and SMS/Text Communications

If you provide your email address or phone number, we may use it to communicate with you about customer care, appointment confirmations, appointment reminders, follow-up messages, and support-related matters.

Where required, we will request your consent before sending certain types of electronic or text communications. Message frequency may vary depending on your interactions with us. Standard message and data rates may apply.

You may opt out of SMS/text communications at any time by replying STOP. You may request help by replying HELP, where supported. You may also contact us directly to update your communication preferences.

Opting out of promotional or text communications may not prevent us from contacting you where necessary for appointment administration, customer service, legal, or compliance-related reasons.

4. How We Share Information

We do not sell your personal information.

We may share personal information only when reasonably necessary, including with:

• Authorized Unstoppable Financial team members and advisors
• Service providers who support our website, forms, CRM, appointment booking, email, SMS/text messaging, hosting, analytics, and customer support tools
• Professional, legal, regulatory, or compliance advisors when required
• Government, regulatory, or law enforcement authorities where required or permitted by law

Service providers are expected to protect personal information and use it only for the services they provide to us.

5. Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, loss, misuse, copying, modification, or destruction.

No website, electronic communication, CRM system, or online platform can be guaranteed to be completely secure. However, we take reasonable steps to protect the information in our custody or control.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, provide services, maintain records, resolve disputes, or meet legal, regulatory, tax, insurance, or business requirements.

6. Access, Correction, and Withdrawal of Consent

You may request access to the personal information we hold about you, ask that inaccurate information be corrected, or withdraw consent to certain uses of your personal information, subject to legal and contractual limits.

If you withdraw consent, we may no longer be able to provide certain services, communications, appointment reminders, or support.

To make a privacy request, please contact us using the information below. We may need to verify your identity before processing your request.

7. Cookies and Website Tracking

Our website may use cookies, pixels, analytics tools, or similar technologies to support website functionality, understand visitor activity, improve performance, and evaluate the effectiveness of our communications.

You can adjust your browser settings to refuse or delete cookies. Some website features may not function properly if cookies are disabled.

8. Third-Party Websites

Our website may contain links to third-party websites, platforms, calendars, social media pages, or service providers. We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before sharing information with them.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.